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customer care Archive

  • Vacuum and high vacuum furnaces have many qualities and characteristics which are different from normal industrial furnaces, they are very durable and they have high performances, but, as all furnaces, they need regular maintenance, carried out with competence and expertise in order...

    Vacuum furnaces maintenance

    Vacuum and high vacuum furnaces have many qualities and characteristics which are different from normal industrial furnaces, they are very durable and they have high performances, but, as all furnaces, they need regular maintenance, carried out with competence and expertise in order...

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  • Pellet is a fairly recent invention. They are small pieces of compressed material that can be composed of different substances. Wood pellets are well known, used as fuel for heating, but also animal feed pellet has been produced for many years, and pellet of other materials, such as plastic. But how...

    How to produce pellet?

    Pellet is a fairly recent invention. They are small pieces of compressed material that can be composed of different substances. Wood pellets are well known, used as fuel for heating, but also animal feed pellet has been produced for many years, and pellet of other materials, such as plastic. But how...

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  • Customization and flexibility are two aspects that cannot be ignored in any field, in any industry. What the customer wants today is the supplier ability to adapt to his needs, to satisfy every type of planned work. For this reason there is a need of advanced control...

    Personal and easy to use, a winner marriage.

    Customization and flexibility are two aspects that cannot be ignored in any field, in any industry. What the customer wants today is the supplier ability to adapt to his needs, to satisfy every type of planned work. For this reason there is a need of advanced control...

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  • Technical assistance is one of the most controversial and disputed aspect by customers all over the world. They often feel left on their own, especially after buying, and they are confused by conflicting information they receive from different channels. In the end, frustrated, they...

    The importance of personal customer care

    Technical assistance is one of the most controversial and disputed aspect by customers all over the world. They often feel left on their own, especially after buying, and they are confused by conflicting information they receive from different channels. In the end, frustrated, they...

    Continue Reading...